Terms and Conditions

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Last Updated: 2nd December 2025

Welcome to Debbie’s Delights. By placing an order, booking services, or purchasing our products, you agree to the following Terms & Conditions:

1. Business Overview

Debbie’s Delights produces and sells baked goods, pastries, Nigerian small chops, and catering platters. All items are made in compliance with food safety standards.

2. Ordering

• Orders can be placed via our website, social media, email, or phone.
• All custom orders (cakes, platters, bulk items) require full payment or a deposit to confirm the order.
• Orders are considered “confirmed” only after payment is received and a written confirmation has been sent.

3. Deposits

• Custom cakes and bulk catering require a 50% deposit minimum.
• Deposits are non-refundable, as ingredients and prep begin immediately.
• Remaining balances must be paid before pickup or delivery.

4. Pricing

• Prices are subject to change without notice.
• Quotes are valid for 7 days unless otherwise stated.
• Prices may vary based on design complexity, ingredient availability, or seasonal costs.

5. Allergies & Food Safety

We take allergies seriously, however:

• Our products may contain or come into contact with wheat, dairy, eggs, nuts, gluten, soy, and other allergens.
• We do not guarantee allergen-free products.
  Customers with allergies consume at their own risk.

6. Delivery & Pickup

• Delivery is available within Greater Vancouver for a fee.
• Delivery fees are determined by distance, time, and order size.
• Once an order is picked up or delivered, it becomes the customer’s responsibility.

7. Quality & Storage

• Food products are perishable and must be stored properly.
• Instructions for reheating, freezing, or serving will be provided when applicable.
• We are not responsible for incorrect handling or improper storage after pickup/delivery.

8. Photography & Promotion

Debbie’s Delights reserves the right to use images of our products for marketing and promotional purposes on social media or our website.

• Client photos may only be used with permission.
• You may request that images of custom work not be shared publicly.

9. Event Catering

• Final guest count must be confirmed 7–10 days before the event.
• Any changes after this period may incur extra charges.
• In case of event cancellation, deposits are not transferable or refundable.

10. Liability

We are not responsible for:

• Incorrect information provided at time of ordering
• Allergic reactions after disclosures
• Damages caused by transport after pickup
• Loss food stability due to customer storage or handling